FREQUENTLY ASKED QUESTIONS

Are you still operating during the COVID-19 pandemic?

Yes, we are open! During this unprecedented time, our priority is the safety and well-being of our team and clients. In light of the COVID-19 pandemic, AnimationTech has prepared systems in place for our Los Angeles and New York teams to continue working safely.

We understand that this is a stressful time for our VFX community and we will, to the best of our ability, provide assistance to those that are in need of hardware rentals, IT solutions, and remote setup. Onsite support will be provided through appointments only and after safety precautions have been thoroughly analyzed.

Please stay safe!

How do I rent your products?

Fill out our Rental Request Form found on the Contact Us page. If you don’t have time to fill out a form, feel free to give us a call at 213-985-4442.

If you fill out the form, our Operations Team will get back to your request within 24 hours (on business days). Please keep in mind that prices, configurations, and availability change from day-to-day.

I’m new to renting equipment, how do I know which ones will be a good fit for me and my project?

All of our products have a short description right below their images. If you’re still unsure of which products to rent, our experienced team can help you find the right equipment to match your project. Call us at 213-985-4442 and we’ll be happy to assist you.

When you deliver in person, do you set up the equipment or do I do it myself?

We value your time and our Techs can help set up your equipment rentals for you.

I need a product as soon as possible! How soon can you get a rental delivered to me?

Depending on your location and equipment you’d like to rent, we offer same-day or next-day delivery. Give us a call at 213-985-4442 or fill out our Rental Request Form.

If you fill out the form, our Operations Team will get back to your request within 24 hours (on business days). Please keep in mind that prices, configurations, and availability change from day-to-day.

Where are your offices?

We have offices both in Los Angeles, California and New York City, New York. Click here to see our addresses.

I’m not near any of your locations, can you still deliver rentals to me?

Yes! Give our Operations Team a call to see when we can ship equipment to you: 213-985-4442.

What if I have a problem with the equipment?

Before any equipment is delivered or shipped, our Tech Team tests them. If you experience any problems, call us at 213-985-4442 and our Tech Team will assist you right away.

Does AnimationTech provide onsite support?

Depending on your location, we can have our Tech Team help you onsite. We have a team of expert technicians that are happy to assist you remotely as well!

I have more questions!

We’d love to hear them! Give us a call at 213-985-4442 or email us at rentals@animationtech.tv